Need help? Hopefully, you’ll find the answer in our FAQ’s

Fast shipping

Let’s keep your projects moving.

We split packs

Save by ordering what you need.

Choice of payment methods

Pay with any credit or debit card.

Price match guarantee

We will not be beaten on price.

Fast shipping

Let’s keep your projects moving.

We split packs

Save by ordering what you need.

Choice of payment methods

Pay with any credit or debit card.

Price match guarantee

We will not be beaten on price.

Orders

You can place your order through our website by adding your desired product to your basket and following through the check-out process. Alternatively, we are more than happy to take a telephone order if you should prefer.

Of course! Most of our products have samples available. Please get in touch to let us know which samples you require.

Yes, we always welcome customers to visit as you get a true feel for the product. Please refer to our about page for directions.

Yes, as we store all of our stock on site, we can split packs to accommodate any amount you require. Please get in touch to arrange your order.

No, we don’t have a minimum order for any of our products. For any specific or small orders, please get in touch.

We suggest adding 10-15% on top of your required quantity to allow for cuts and breakages. This is considered as the industry standard.

Our prices are inclusive of VAT, but delivery charges are calculated on the checkout page.

Paving is usually available in mixed sizes or as 900 x 600 slabs. If you require specific sizes, please let us know and we will try and accommodate your request.

We have attempted to show the true range of colours for each product. However, you should be aware that as a natural product and as part of its beauty, we are not able to guarantee the colour of the stone and the paving you receive may differ slightly from the images.

Provided that your order has not already been dispatched, the team will do everything they can to help you change your order if needed. To avoid delays, please get in touch with us as soon as possible to make your changes.

Yes, if you require a later delivery date, please let us know via email or in your order notes when placing your order. We will then hold your order at our yard until you require delivery.

Yes, we often cut stone using our specialist bench saw; this allows us to meet our customers requirements. If we can’t accommodate your request, we will then order it in from one of our suppliers. Please email us to discuss your requirements.

Damages / Returns

We check every pack before dispatch but unfortunately the odd broken flag cannot be avoided. Please mark the delivery note if you notice any breakages upon delivery. If an unusual number of slabs are broken we will obviously arrange replacements. Please take pictures while still in the crate and while emptying the crate, email these images with a breakdown in sizes and we will respond with a solution.

Sanderson Stone do accept returns in the original intact packaging. If you wish to return your goods we require notification within 14 days of receipt of the goods. All refunds will be subject to the deduction of original delivery costs and return costs, please contact us to determine these costs. We will arrange collection and return of the goods to our yard. A refund will be processed once we have received and checked the goods.

Laying

We can provide a laying guide, the dimensions won’t match your patio exactly but it will give you a start.

Sandstone, limestone and slate don’t need any preparation before being layed. As porcelain is non-porous it needs to be primed with a primer.

We recommend that all dressed paving is laid with a 10mm joint. All sawn edge paving, including porcelain, should be laid with an 1mm joint.

The only paving that needs to be sealed is the Kota Black Limestone as this will prevent it from being bleached by the sun. All our other products do not need to be sealed, however, if they are they will be offered some protection from weathering. When sealed the colours in the paving will be slightly enhanced which then obviously comes down to personal preference.

We recommend that all paving is washed with a pressure washer at least once a year, best done in spring. if you don’t have a pressure washer then there are companies who will do this for you. Please take extra care not to get to close to the joints.